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Terms of Service

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing or using the ZENTRYO website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our website or use our services.

2. Description of Services

ZENTRYO provides industrial engineering components, automation systems, gas turbine spare parts, OEM components, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Responsibilities

As a user of our website and services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Use our services in compliance with all applicable laws
  • Not engage in any activity that disrupts or interferes with our systems
  • Not attempt to gain unauthorized access to any part of our platform

4. Product Information and Pricing

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions, specifications, or pricing are error-free. We reserve the right to correct any errors and update information without prior notice.

All prices are in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. Quoted prices are valid for the period specified in the quotation.

5. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Payment terms are specified in the invoice or quotation. Title to products passes upon delivery to the carrier.

6. Shipping and Delivery

Shipping costs and delivery times are estimates and may vary. Risk of loss passes to the buyer upon delivery to the carrier. We are not responsible for delays caused by circumstances beyond our reasonable control.

7. Returns and Warranties

Our return policy and product warranties are outlined in separate documents available upon request. Standard return window is 30 days from receipt for eligible items. Custom and made-to-order items are subject to specific terms.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of ZENTRYO or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9. Limitation of Liability

ZENTRYO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Harris County, Texas.

11. Contact Information

For questions about these Terms of Service, please contact us:

Email: support@zentryo.in
Phone: +91 870-0198095
Address: 26/4, Okhla Phase 2, Ram Dulari Tundelkar Ji Road, Near Royal Enfield Showroom, Okhla Industrial Area, New Delhi, Delhi 110020, India